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Human Resources Courses:

Safety Resources, Inc. is pleased to offer online training for human resources among its comprehensive list of online training resources. CLICK HERE TO GET STARTED and view course pricing, demos and register for online courses. Courses are continually updating therefore courses described here may no longer be offered online or additional courses not mentioned may be available. Please check the live catalog for the up-to-date listing.

 

Analyzing Financial Statements Advanced
3 hours
This course examines financial statements in detail, including components of a balance sheet, their calculations, and the effects of transactions on the balance sheet and the income statement. Students should have some prior understanding of financial statements before taking this course.

Consumer Protection Law
1 hour
This course will provide you with an understanding of basics of consumer protection and the various Federal consumer protection laws. The area of consumer credit is covered in some detail due to it's over riding influence in our daily lives. The role and activities of the Bureau of Consumer Protection are explored with an emphasis on the financial and marketing practices of the bureau. Also briefly explained are common violations of consumer protection laws.

Arbitration and Mediation
2 hours
In our modern litigious society, the value of arbitration and mediation in the business sector cannot be understated. This course examines the main objectives behind both methods of litigation, how they differ, how they work, and how final decisions are reached.

Dealing with Conflict and Confrontation
2 hours
Dealing with conflict and confrontation is one of the most important skills you can learn. Most of us have a certain dread of confrontation-we fear being cheated; we're scared of letting others know what we really think and feel for fear they'll use it against us; we believe our honesty will hurt other so we avoid confrontation or put on a strong front.

Dealing with Difficult People
2 hours
Dealing with conflict and confrontation is one of the most important skills you can learn. Most of us have a certain dread of confrontation-we fear being cheated; we're scared of letting others know what we really think and feel for fear they'll use it against us; we believe our honesty will hurt other so we avoid confrontation or put on a strong front.

Managing Electronic Communication
2 hours
This course covers the purpose of an email policy and identifies the issues faced by organizations using emails.
It also discusses creating and deploying an effective email policy for companies.
Finally, the legislations regarding email monitoring are identified with special emphasis on Banking & Finance Regulatory Compliance.

Business Writing
3 hours
Writing is an important part of business - any business! Your writing style identifies who you are and what you know. It is an essential part of the way we communicate and share ideas and information. It's very easy to have a conversation with someone, but it can be much more difficult to try and put the information in writing. We suddenly become intimidated and feel that our writing does not sound very intelligent. We worry about mistakes, such as grammar or incorrect spelling. We often try to make our writing sound so much bigger than the way we actually speak.

Employment Law
2 hours
This course covers broad issues on Employment and Labor laws as it applies to Insurance Agencies. It covers issues on pre and post employment procedures, employee agent/agency staff/agency staff and employer/agency rights and interviewing strategies in order to avoid claims and suits. Further, it puts emphasis on real world issues related to the employment laws.

Troubleshooting Skills - Developing Logical Thinking

This library consists of four lessons. The lessons in this library teach strategic troubleshooting skills that can be applied to the analysis of problems in any type of industrial system. This library teaches participants how to develop logical thinking and create a personal troubleshooting outlook that will prove valuable under any troubleshooting situation.

  1. Introduction to Troubleshooting
    This is the first lesson in the iKNOWTM Troubleshooting Skills: Developing Logical Thinking Library. This lesson defines root cause problem solving and troubleshooting. The lesson also describes the basic steps in a general troubleshooting procedure.
  2. Information Gathering
    This is the second lesson in the iKNOWTM Troubleshooting Skills: Developing Logical Thinking Library. This lesson presents the steps involved in interviewing and researching to obtain information about a malfunctioning system and the importance of investigating the normal operation and history of the system. The relationship between symptom and cause is also explained.
  3. Troubleshooting
    This is the third lesson in the iKNOWTM Troubleshooting Skills: Developing Logical Thinking Library. This lesson teaches participants to develop a troubleshooting plan to evaluate problems. The importance of schematics in troubleshooting, steps necessary to repair the problems, and prevention of future trouble is discussed.
  4. Improving Skills
    This is the final lesson in the iKNOWTM Troubleshooting Skills: Developing Logical Thinking Library. This lesson uses the information taught in the previous lessons in the library to assist in improving the learner's troubleshooting skills. The learner will be instructed in the steps needed to prevent future trouble, what is required when it is necessary to troubleshooting under pressure, and the importance of gaining troubleshooting experience.

 


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